Bob Pinna

Handset and PDA manufacturers love me. That's because in any given year, I'm likely to lose, and therefore buy, at least three cell phones and two PDAs. I really don't know where they go. I suspect they get left behind in rental cars, airport lounges, and hotel rooms. Once I even found a cell phone that my one-year-old son had dropped in the john. My CIO hates me. He's the one that has to worry about security breaches that result from my lost PDAs and handsets. He's not much different from other IT professionals. Web seminars conducted by Mobilize found theft and employee termination to be the security issues that most concerned IT workers. Think about this scenario. Public company CEO loses laptop with this quarter's sales data. Sales data gets published on the Internet. Internet surfers think company is behind on revenue targets. Stock price free-falls. Shareholde... (more)

It's the Transaction, Stupid

Red lights flash in my mirror. I can't believe it - another speeding ticket and I'm already late for my morning meeting. As I wait 45 minutes for the police officer to copy my license, registration, and insurance information, my mind begins to wander - isn't this what our customers complain about? Their field workers are in the dark ages, manually processing multiple data sources like licenses, insurance forms, and registrations while pressing hard on carbon forms latched to steel clipboards. And while there are plenty of esoteric reasons to adopt mobile technology, every busines... (more)